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Course : Management of Health Care Services - Accelerated

Course Number
RESP 4443
Section Number
Fall 2023
Off-Campus, Online
Days & Times
Final Exam Day/Time

Course Description

This internet-based course introduces the management of healthcare services. Emphasis is placed on developing leadership, communication, time management, problem-solving, motivation, and other critical competencies. Topics include methods to achieve greater productivity, policy improvement, recruitment, selection, new employee training, and current healthcare system issues.

Learning Objectives

1.  Integrate health care management with real-world situations

2.  Understand perspectives and values of health care management

3.  Develop skills in using tools and technology central to healthcare management

4.  Develop the essential management skills and ability to work productively with others


Course Tools

1. Syllabus: contains the syllabus.   

2. Announcements: All announcements will be posted under the NEWS section on the course homepage.

3. Weekly Course Content Modules: I have broken down your weekly reading assignments, discussion boards, as well as any exams/quizzes that pertain to that specific week and placed them into individual weekly modules. You will also find PowerPoints that pertain to the assigned chapters for that week.

4. Learning Tools: Here, you will find information that may help you during this course, including online research databases tips and APA Guidelines.  


Discussion Boards

Discussion content and questions will be posted on certain weeks throughout the semester. You can see the weeks that will include a discussion assignment on the course schedule within this syllabus. During the weeks that have two discussions, an initial post must be submitted for each discussion by Wednesday at 11:59 PM CST. Additionally, two substantial responses for each discussion must be made by Sunday at 11:59 PM CST.

Each discussion has a max point value of six points. Two points will be given for your initial post, and two points will be given for each of your response posts. All discussion boards are expected to raise thoughtful questions, incorporate content from readings, build on the ideas of others, expand the class’ perspective, and appropriately challenge perspectives and assumptions. Students must support their posts in proper APA formatting, including in-text citations and complete reference entries. Initial posts should be at least 200 words in content. Response posts should be at least 100 words in content. Discussion Boards count for 18% of your final grade.


Self-Care Plan Assignment

Self-care, aka personal wellness, is vital for employees and managers. Self-care reduces stress and burnout while encouraging employee retention. For this assignment, you will create a personalized self-care plan. The goal is to determine the activities that will enable you to take time for yourself; therefore, there are no incorrect responses. Please review the videos within the module and this brochure on building a self-care plan. It explains the essential aspects of self-care. The information will be helpful when you are creating your plan.

You may use the format found within Step Two (on page three of the brochure) or create a document (WORD, Excel, or any format you choose). The plan can be as detailed as you like and must include at least two activities for the following seven self-care categories: Physical, Emotional, Spiritual, Professional, Social, Financial, and Psychological.

Additionally, please list three positive coping strategies that you can employ when faced with challenging situations. A grading rubric for the Self-Care Plan can be found in the Learning Tools within the D2L course. Submit your completed plan to the Self-Care Dropbox by Sunday, October 15th. The Self-care Plan assignment is worth 5% of your final grade.

United Nations Development Programme. (2021). Building a self-care plan.

Management Problem and Proposed Solution Paper

There will be one Management written paper in this course. The purpose is to identify a management problem you have either encountered in your workplace or covered within the course materials and suggest a possible solution for the problem. This assignment must be submitted as a Word document (no PDFs) with at least two to three full pages in length (excluding title and reference pages). Students can sign up for free access to the Office 365 web edition at the Microsoft Office 365 Education site. Email the MSU Helpdesk or call 940-397-4680 should you have any issues.

The Paper must be written according to 7th Edition APA guidelines, including in-text citations, and page numbers, utilizing a font no greater than 12 with 1-inch margins, and double-spaced. While this paper must follow APA guidelines, an abstract is not required for this assignment. Within your paper, you must reference at least three recent (published within the last five years) scholarly, peer-reviewed journal articles supporting your proposed solution. An excellent APA resource can be found on the Purdue OWL website. I do expect well-written papers of the collegiate level. A grading rubric for the Management Paper can be found in the D2L course Learning Tools. The Management Paper is due October 8th and is worth 35% of your final grade.



There will be five quizzes, which will cover several chapters within the text and additional readings that may be assigned. Students are expected to analyze and apply their education and knowledge during these quizzes. Quizzes are located under assessments. You may use learning resources to help you with the quizzes; however, the quizzes are timed and may only be taken once. Quizzes/Exams account for 40% of your final grade.



Course Grade - A minimum grade of 75, or a C, is required in all respiratory courses. All assignments must be completed by 11:59 PM CST on the due date. Table 1: Grade percentage allocated to each assignment 




of Total




Discussion Boards


Self-Care Plan


Management Case Study            






Table 2: Total percentage for the final grade.


Letter Grade

Percentage Grade










Less than 69%


Email/Course Announcement Requirements

You are required to access and review your emails and D2L Course Announcements regularly. Email is my preferred route of communication.

Late Work  

D2L is designed so that students are locked out of the system after the deadline has passed. Please make a note of all deadlines and adhere to them. All assignments must be completed by 11:59 PM CST on the due date. Any coursework not completed and submitted on time will be graded as a zero. Before the due date, do not hesitate to contact me regarding circumstances that may prevent you from completing an assignment on time. 

Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.

Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.

We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.

We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.

Written and adopted by the 2002-2003 MSU Student Senate.

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, (940) 397-4140.

The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

All instructors in the Department have voicemail in their offices and MSUTexas e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed the 6 hours of Communication Core and 2) earned 60 hours. Students may meet this requirement in one of three ways: by passing the Writing Proficiency Exam, passing two Writing Intensive Courses (only one can be in the core), or passing English 2113. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.

Senate Bill 11 passed by the 84th Texas Legislature allows licensed handgun holders to carry concealed handguns on campus, effective August 1, 2016. Areas excluded from concealed carry are appropriately marked, in accordance with state law. For more information regarding campus carry, please refer to the University’s webpage at

If you have questions or concerns, please contact MSU Chief of Police at