Skip to Content

Dr. Shih Yung Chou, PMP, SHRM-CP

Department Chair of Management and Marketing
Dillard College of Business Administration


After receiving a BBA in Accounting, Shih Yung Chou received his Ph.D. in Management and an MBA from Southern Illinois University Carbondale. He teaches various management-related courses such as Organizational Behavior, Supervisory Skills, and Leadership and Teamwork.

Outside of the academic world, Shih enjoys playing different sports such as basketball, baseball, and badminton. He also enjoys lifting weights.

If he could pass on just one piece of wisdom to his students, it would be to apply higher standards to yourself than to others.

Other Positions



Dillard College of Business Administration 221
Institution Degree Graduation Date
Southern Illinois University Carbondale Ph.D. in Management 2010
Southern Illinois University Carbondale MBA 2006
Tunghai University, Taiwan BBA in Accounting 2002
Employer Position Start Date End Date
Midwestern State University Associate Professor of Management 09/01/2017
Midwestern State University Department Chair of Management and Marketing 09/01/2017
University of Texas - Permian Basin Coordinator of Management 10/01/2015 05/01/2017
University of Texas - Permian Basin Assistant Professor of Management 01/01/2013 05/01/2017
University of the Incarnate Word Assistant Professor of Management 05/01/2010 12/31/2012

Publications and Conference Proceedings

Peer-Reviewed Journal Articles

63. Chou, S., Han, B., & Ramser, C. "Impact of boredom on perceived inequity and discretionary behaviors: A latent growth curve approach." Accepted for publication, Evidence-based HRM.

62. Chou, S., & Ramser, C. "Narcissists going above and beyond? The role of perceived negative inequity and self-enhancement motivation." Accepted for publication, Personnel Review. JCR Impact Factor 2021 = 3.228.

61. Chou, S., Luo, J., & Ramser, C. "Influence of COVID-19 on student campus ratings: A sentiment analysis." Accepted for publication, Journal of Applied Research in Higher Education.

60. Chou, S., & Ramser, C. "Feeling being helped today, but not tomorrow? Receipt of help conceptualization, scale development, and nomological validation." Accepted for publication, Employee Responsibilities and Rights Journal.

59. Chou, S., Chang, T., & Han, B. "Feeling the fit and self-determination? A PLS-SEM approach for self-initiated expatriates' self-determination, person-environment fit, and turnover intention." Accepted for publication, European Journal of International Management. JCR Impact Factor 2022 = 2.294.

58. Chou, S., Ramser, C., & Barron, K. "When silence is golden: Virtuous silence in the organization: Its conceptualization, key characteristics, and values." Accepted for publication, International Journal of Business Governance and Ethics.

57. Chou, S., & Ramser, C. "Understanding the costs of interpersonal helping and governing mechanisms: An application of transaction cost economics theory." Accepted for publication, Journal of Economic and Administrative Sciences.

56. Chou, S., Nguyen, T., Ramser, C., & Chang, T. (2022). Impact of basic psychological needs on organizational justice and helping behavior: A self-determination perspective. International Journal of Productivity and Performance Management, 71(8), 3747-3765.

55. Barron, K., Chou, S., & Ramser, C. (2022). Mission-linked AACSB International accreditation approach: Some challenges and a potential remedy. Journal of Higher Education Management, 37(1), 93-100.

54. Chou, S., Barron, K., & Ramser, C. (2022). Helicopter helping in the organization: Its conceptualization, key characteristics, and possible antecedents and consequences. International Journal of Organization Theory & Behavior, 25(1/2), 1-21.

53. Chou, S., Barron, K., Ramser, C., & Smalley, J. (2021). Incorporating organizational citizenship behaviors into business process reengineering: A theoretical model. International Journal of Business Excellence, 25(1), 21-35.

52.  Chou, S., Bove, F., Ramser, C., & Han, B. (2021). Millennials as organizational citizens: Conceptualization and measurement development. Journal of Social Psychology, 161(5), 632-651. JCR Impact Factor 2021 = 2.768.

51. Chang, T., Chou, S., & Han, B. (2021). Silent leaders in the workplace: Forms of leadership silence, attributions of leadership silence, and accuracy of attributions. International Journal of Business Communication, 58(4), 490-515. JCR Impact Factor 2021 = 1.708.

50. Chou, S., Bove, F., & Ramser, C. (2021). I resent that I have helped you! A qualitative study of sources and consequences of resentment of helping. Employee Responsibilities and Rights Journal, 33(3), 213-232.

49. Chou, S., Barron, K., & Ramser, C. (2021). Helping coworkers only when I have more? Integrating social comparison, attribution, and conservation of resources theories. Management Research Review, 44(7), 1012-1028.

48. Chou, S., Luo, J., & Ramser, C. (2021). High-quality vs. low-quality teaching: A text-mining study to understand student sentiments in public online teaching reviews. Journal of International Education in Business, 14(1), 93-108. 

47. Han, B., Chou, S., & Chang, T. (2021). Does the benevolence value matter when social media burnout strikes? International Journal of Business Information Systems, 36(2), 288-302.

46.  Chou, S., & Chang, T. (2021). Feeling capable and worthy? Impact of employee silence on self-concept: Mediating role of organizational citizenship behaviors. Psychological Reports, 124(1), 266-298. JCR Impact Factor 2021= 2.053.

45. Chou, S., Ramser, C., Chang, T., & Han, B. (2020). Emergence of interpersonal helping in times of crises: A cross-level, theoretical model of prosperity and eradication of interpersonal helping in the organization. Management Decision, 58(10), 2257-2273. JCR Impact Factor 2020= 4.957.

44. Chou, S., & Chang, T. (2020). Employee silence and silence antecedents: A theoretical classification. International Journal of Business Communication, 57(3), 401-426. JCR Impact Factor 2020 = 1.326. 

43.  Chou, S., Ramser, C., & Chang, T. (2020). This is why I have decided to stop helping you: A theoretical model of help-giving discontinuity in organizations. Canadian Journal of Administrative Sciences, 37(3), 243-258. JCR Impact Factor 2020 = 1.689.

42. Nguyen, T., Chou, S., Blankson, C., Wilson, P., & Ganesh, G. (2019). The invisible identity in a visible world: How religiosity mediates consumer culture and the marketplace. Journal of Product & Brand Management, 29(1), 15-30. JCR Impact Factor 2019 = 1.832. 

41.  Chou, S., Chang, T., & Han, B. (2019). In the eyes of the helper and recipient: A help-giving and help-receiving model in organizations. Journal of Managerial Issues, 31(4), 355-370.

40.  Chou, S., & Ramser, C. (2019). Becoming motivated to be a good actor in a student project team: A theoretical investigation of student citizenship behavior and the use of peer evaluations. Journal of International Education in Business, 12(1), 65-79.

39.  Chou, S., & Ramser, C. (2019). A multilevel model of organizational learning: Incorporating employee spontaneous workplace behaviors, leadership capital, and knowledge leadership. The Learning Organization, 26(2), 132-145. 

38. Chou, S., Ramser, C., & Chang, T. (2019). When is helping considered helping? The recipient's view of helping during the stages of receiving help. International Journal of Organization Theory & Behavior, 22(1), 79-95.

37. Chou, S. (2018). Is there any cost of being helped? A theoretical analysis of interpersonal helping behavior recipients in Chinese organizations. Asia Pacific Management Review, 23(4), 290-300. 

36. Chou, S., & Walker-Price, B. (2018). Fostering employee innovative behavior through receipt of receiving helping and voice behaviors from coworkers: The mediating roles of knowledge transfer and knowledge creation. International Journal of Entrepreneurship and Innovation Management, 22(4-5), 451-470.

35. Chou, S., Fannin, W., & Barron, K. (2018). Employee silence, managerial attributions of employee silence, and the moderating role of leader-member exchange: Integrating stages of institutionalized socialization. International Journal of Management Practice, 11(4), 353-371.

34. Chou, S. (2018). A theoretical analysis of immigrant employees' organizational citizenship behavior in organizations. Journal of Global Mobility, 6(2), 209-225.

33. Walker-Price, B., & Chou, S. (2018). A case study of spontaneous diversification: Evidence from a small Thai family firm. International Journal of Business and Emerging Markets, 10(1), 22-38.

32. Chou, S., & Chang, T. (2017). Being helped and being harmed: A theoretical study of employee self-concept and receipt of help. Journal of Happiness Studies. 18(6), 1573-1592. JCR Impact Factor 2016 = 2.327.

31. Chou, S., & Chang, T. (2017). The Chinese supervisor's perspective of receiving unsolicited subordinate helping behavior: A theoretical analysis. International Journal of Management Concepts and Philosophy, 10(4), 445-462.

30. Barron, K., & Chou, S. (2017). Spirituality and social responsibility performance: The perspectives of religiously- and non-religiously-affiliated individuals. Journal of Global Responsibility, 8(1), 63-82.

29. Barron, K., & Chou, S. (2017). Toward a spirituality mode of firm sustainability strategic planning processes. Society and Business Review, 12(1), 46-62.

28. Chou, S., & Barron, K. (2016). Employee voice behavior revisited: Its forms and antecedents. Management Research Review, 39(12), 1720-1737.

27. Chou, S., Chang, T., & Han, B. (2016). A Buddhist application of corporate social responsibility initiatives: Qualitative evidence from a case study of a small Thai family business. Small Enterprise Research, 23(2), 116-134.

26. Barron, K., & Chou, S. (2016). Developing normative commitment as a consequence of receiving help - The moderated mediating roles of team-member exchange and individualism/collectivism: A multi-level model. Journal of Management Sciences, 3(2), 141-158.

25. Chou, S., & Stauffer, J. M. (2016). A theoretical classification of helping behavior and helping motives. Personnel Review, 45(3), 871-888. JCR Impact Factor 2015 = 0.704; 5-Y = 1.438.

24. Chou, S., & Chang, T. (2016). The costs of being rejected: A theoretical analysis of rejections to newcomers' interpersonal helping behaviors in teams. Team Performance Management, 22(3/4), 181-203.

23. Chou, S., Rodriguez, E., & Zhang, X. (2015). Nurses as good citizens in healthcare organizations: A manifest needs satisfaction perspective. International Journal of Behavioural and Healthcare Research, 5(1/2), 73-87.

22. Chou, S., & Lopez-Rodriguez, E. (2014). Displaying emotions while being good citizens? A conceptual analysis of the moderating roles of commitment to the organization and commitment to the profession. International Journal of Work Organization and Emotion, 6(4), 338-351.

21. Han, B., & Chou, S. (2014). How business intelligence works when analytics meet guanxi. International Journal of Business Information Systems, 17(4), 440-452.

20. Chou, S., Yang, W., & Han, B. (2014). What happens when "younger" helpers meet "older" recipients? A theoretical analysis of interpersonal helping behavior in Chinese organizations. Journal of Organizational Change Management, 27(4), 677-691. JCR Impact Factor 2013 = 0.744. This paper is selected as a highly commended paper by Emerald Literati Award 2015.

19. Chou, S., Chang, T., & Han, B. (2014). Feeling dissimilar and helping others? A conceptual analysis. American Journal of Business, 29(2), 164-177.

18. Chou, S., Han, B., & Zhang, X. (2014). Effect of guanxi on Chinese subordinates' work behaviors: A conceptual framework. Asia-Pacific Journal of Business Administration, 6(1), 18-35.

17. Chou, S., Chang, T., & Han, B. (2014). Do I help others when feeling dissimilar? An empirical investigation. International Journal of Business Insights and Transformation, 7(1), 4-13.

16. Chou, S., & Rodriguez, E. (2013). An empirical examination of service-oriented organizational citizenship behavior: The roles of justice perceptions and manifest needs. Managing Service Quality: An International Journal, 23(6), 474-494. JCR Impact Factor 2013 = 0.984.

15. Chou, S. (2013). Organizational citizenship behavior in social networks: A unit-level, conceptual study. European Journal of Management, 13(3), 25-32.

14. Chou, S., Picazo-Vela, S., & Pearson, J. M. (2013). The effect of online review configurations, prices, and personality on online purchase decisions: A study of online review profiles on eBay. Journal of Internet Commerce, 12(2), 131-153. 

13. Luna, A., & Chou, S. (2013). Drivers for workplace gossip: An application of theory of planned behavior. Journal of Organizational Culture, Communications and Conflict, 17(1), 115-129.

12. Chin, P., & Chou, S. (2013). A conceptual analysis of cognitive moral development and altruistic behavior in the workplace. International Journal of Business and Social Science, 4(6), 9-14.

11. Luna, A., Garcia, C., Chou, S., & Jackson, S. (2013). Can "tight" groups at work be detrimental? A theoretical view of gossip from the network tie strength and density perspective. Global Journal of Business Research, 7(1), 91-100.

10. Chou, S., Kiser, A., & Rodriguez, E. (2012). An expectation confirmation theory perspective of medical tourism. Journal of Service Science Research, 4(2), 299-318.

9. Chou, S., & Pearson, J. M. (2012). Organizational citizenship behavior in IT professionals: An expectancy theory approach. Management Research Review, 35(12), 1170-1186.

8. Chou, S. (2012). Millennials in the workplace: A conceptual analysis of Millennials' leadership and followership styles. International Journal of Human Resource Studies, 2(2), 71-83.

7. Abuiyada, H., & Chou, S. (2012). A two-factor model of organizational citizenship behavior in organizations. European Journal of Business and Management, 4(3), 134-144.

6. Chou, S. (2012). Online reviews and pre-purchase cognitive dissonance: A theoretical framework and research propositions. Journal of Emerging Trends in Computing and Information Sciences, 3(2), 199-204.

5. Chou, S., & Garcia, C. (2011). Group organizational citizenship behavior in the stages of group development. International Journal of Business and Management, 6(10), 3-15. 

4. Chou, S., & Pearson, J. M. (2011). A demographic study of information technology professionals' organizational citizenship behavior. Journal of Management Research, 3(2), 1-15.

3. Chou, S. (2011). Do online reviews affect an online intermediary's reputation? An empirical analysis of eBay. Journal of Internet Business, 9, 51-67.

2. Chou, S. (2011). Group social integration: The role of demographic diversity and perceived dissimilarity. International Journal of Business and Public Administration, 8(1), 1-18.

1. Picazo-Vela, S., Chou, S., Melcher, A. J., & Pearson, J. M. (2010). Why provide an online review: An extended theory of planned behavior and the role of Big-Five personality traits. Computers in Human Behavior, 26(4), 685-696. JCR Impact Factor 2010 = 2.067; 5-Y = 2.489.


Peer-Reviewed Teaching Cases and Notes

3. Chou, S. (2016). Overcoming student classroom misbehavior: A teaching case. International Journal of Teaching and Case Studies, 7(2), 178-186.

2. Chou, S., & Han, B. (2016). Challenges and resolutions in a small-sized Thai family business: The case of Chug Yont Engineering Co., Ltd. In SAGE Business Cases. DOI: 10.4135/9781473966963.

1. Barron, K., & Chou, S. (2015). Dr. Hammond learns a lesson: Dysfunction of mobile technology in a mobile apps course. Journal of Organizational Behavior Education, 8, 43-48.


Conference Proceedings

21. Chou, S., & Chang, T. (2018). Self-initiated expatriates' self-determination, person-environment fit, and turnover intention: A PLS-SEM study. The 49th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 7-10, 2018.

20. Chou, S., & Chang, T. (2016). Turnover intention of self-initiated expatriates: The effects of self-determination and person-environment fit. The 47th Southwest Decision Sciences Institute Annual Meeting, Oklahoma City, OK, March 9-12, 2016. (Abstract only).

19. Han, B., & Chou, S. (2015). We had so much fun. Now what? The 2015 International Conference on Information Systems (ICIS), Fort Worth, TX, December 13-16, 2015. (Poster presentation).

18. Chou, S., Chang, T., & Han, B. (2014). An empirical investigation of helping behavior: The roles of perceived dissimilarity and manifest needs. The 45th Southwest Decision Sciences Institute Annual Meeting, Dallas, TX, March 11-15, 2014. (Abstract only).

17. Chou, S., & Rodriguez, E. (2013). The impact of organizational justice on service-oriented organizational citizenship behavior: Moderating role of the need for affiliation and need for achievement. The 50th Meeting of the Eastern Academy of Management, Baltimore, MD, May 8-11, 2013.

16. Chou, S., & Han, B. (2013). A conceptual analysis of the effect of perceived dissimilarity on altruistic behavior. The 44th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 12-16, 2013.

15. Han, B., & Chou, S. (2013). A comparative study of business analytics and guanxi based decision making philosophy. The 44th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 12-16, 2013.

14. Picazo-Vela, S., & Chou, S. (2012). Factors that influence the acceptance of social-networking advertising. The 43rd Annual Meeting of the Decision Sciences Institute, San Francisco, CA, November 17-20, 2012.

13. Chou, S., & Rodriguez, E. (2012). Emotional labor and organizational citizenship behavior: Moderating role of commitment. The International Academy of Business and Public Administration Disciplines (IABPAD) Fall Conference, Las Vegas, NV, October, 25-28, 2012.

12. Chou, S., Rodriguez, E., & Zhang, X. (2012). The effect of manifest needs on organizational citizenship behavior in nurses. The 49th Annual Meeting of the Eastern Academy of Management, Philadelphia, PA, May 9-12, 2012.

11. Chou, S. (2012). Leadership and followership styles of the Millennial generation in organizations: A conceptual analysis. The 49th Annual Meeting of the Eastern Academy of Management, Philadelphia, PA, May 9-12, 2012.

10. Luna, A., & Chou, S. (2011). Why gossip? An application of the theory of planned behavior. The 54th Annual Meeting of the Midwest Academy of Management, Omaha, NE, October 20-22, 2011.

9. Abuiyada, H., & Chou, S. (2011). A two-factor framework of organizational citizenship behavior in organizations. The 54th Annual Meeting of the Midwest Academy of Management, Omaha, NE, October 20-22, 2011.

8. Chou, S., Garcia, C., & Zhang, S. (2011). Student athletes' organizational citizenship behavior: Does it extend from the field to the classroom? The 2011 Western Academy of Management Annual Meeting, Victoria, British Columbia, Canada, March 23-27, 2011.

7. Chou, S., Picazo-Vela, S., & Pearson, J. M. (2011). Making an online purchase decision: The role of online review characteristic, price, and personality traits. The 2011 Southwest Decision Sciences Institute Meeting, Houston, TX, March 9-12, 2011.

6. Chou, S. (2011). Do online product reviews affect the reputation of an online intermediary and consumer loyalty? The 2011 Las Vegas Global Conference on Business and Finance, Las Vegas, NV, January 2-5, 2011.

5. Chou, S. (2009). Perceived dissimilarity: A moderating effect between group demographic diversity and group social integration. The 2009 Midwest Academy of Management Conference, Chicago, IL, October 22-24, 2009.

4. Chou, S. (2008). Big-Five personality: A moderation effect on people management and organizational citizenship behavior. The 2008 Midwest Academy of Management Conference, St. Louis, MO, October 2-4, 2008.

3. Chou, S. (2008). Within-group diversity: A moderating effect between organizational demography and group social integration. The 2008 International Conference on Business and Information, Seoul, South Korea, July 7-9, 2008. (Abstract only).

2. Chou, S. (2008). A study of creating workforce diversity from the views of organizational settings. The 2008 International Academy of Business and Public Administration Disciplines Winter Conference, Orlando, FL, January 3-6, 2008. (Abstract only).

1. Chou, S., & Lertpittayapoom, S. (2007). Receptivity to charismatic leadership in organizations. The 7th Hawaii International Conference on Business, Honolulu, HI, May 24-27, 2007.