Peer-Reviewed Journal Articles

58. Chou, S., Barron, K., & Ramser, C. "Helicopter helping in the organization: Its conceptualization, key characteristics, and possible antecedents and consequences." Accepted for publication, International Journal of Organization Theory & Behavior.

57. Chou, S., Nguyen, T., Ramser, C., & Chang, T. "Impact of basic psychological needs on organizational justice and helping behavior: A self-determination perspective." Accepted for publication, International Journal of Productivity and Performance Management.

56. Chou, S., & Ramser, C. "Understanding the costs of interpersonal helping and governing mechanisms: An application of transaction cost economics theory." Accepted for publication, Journal of Economic and Administrative Sciences.

55. Chou, S., Ramser, C., & Barron, K. "When silence is golden: Virtuous silence in the organization: Its conceptualization, key characteristics, and values." Accepted for publication, International Journal of Business Governance and Ethics.

54. Chou, S., Chang, T., & Han, B. "Feeling the fit and self-determination? A PLS-SEM approach for self-initiated expatriates' self-determination, person-environment fit, and turnover intention." Accepted for publication, European Journal of International Management. JCR Impact Factor 2021= 2.507.

53. Chou, S., Barron, K., Ramser, C., & Smalley, J. (2021). Incorporating organizational citizenship behaviors into business process reengineering: A theoretical model. International Journal of Business Excellence, 25(1), 21-35.

52.  Chou, S., Bove, F., Ramser, C., & Han, B. (2021). Millennials as organizational citizens: Conceptualization and measurement development. Journal of Social Psychology, 161(5), 632-651. JCR Impact Factor 2020 = 2.712.

51. Chang, T., Chou, S., & Han, B. (2021). Silent leaders in the workplace: Forms of leadership silence, attributions of leadership silence, and accuracy of attributions. International Journal of Business Communication, 58(4), 490-515. JCR Impact Factor 2021 = 1.708.

50. Chou, S., Bove, F., & Ramser, C. (2021). I resent that I have helped you! A qualitative study of sources and consequences of resentment of helping. Employee Responsibilities and Rights Journal, 33(3), 213-232.

49. Chou, S., Barron, K., & Ramser, C. (2021). Helping coworkers only when I have more? Integrating social comparison, attribution, and conservation of resources theories. Management Research Review, 44(7), 1012-1028.

48. Chou, S., Luo, J., & Ramser, C. (2021). High-quality vs. low-quality teaching: A text-mining study to understand student sentiments in public online teaching reviews. Journal of International Education in Business, 14(1), 93-108. 

47. Han, B., Chou, S., & Chang, T. (2021). Does the benevolence value matter when social media burnout strikes? International Journal of Business Information Systems, 36(2), 288-302.

46.  Chou, S., & Chang, T. (2021). Feeling capable and worthy? Impact of employee silence on self-concept: Mediating role of organizational citizenship behaviors. Psychological Reports, 124(1), 266-298. JCR Impact Factor 2021= 2.053.

45. Chou, S., Ramser, C., Chang, T., & Han, B. (2020). Emergence of interpersonal helping in times of crises: A cross-level, theoretical model of prosperity and eradication of interpersonal helping in the organization. Management Decision, 58(10), 2257-2273. JCR Impact Factor 2020= 4.957.

44. Chou, S., & Chang, T. (2020). Employee silence and silence antecedents: A theoretical classification. International Journal of Business Communication, 57(3), 401-426. JCR Impact Factor 2020 = 1.326. 

43.  Chou, S., Ramser, C., & Chang, T. (2020). This is why I have decided to stop helping you: A theoretical model of help-giving discontinuity in organizations. Canadian Journal of Administrative Sciences, 37(3), 243-258. JCR Impact Factor 2020 = 1.689.

42. Nguyen, T., Chou, S., Blankson, C., Wilson, P., & Ganesh, G. (2019). The invisible identity in a visible world: How religiosity mediates consumer culture and the marketplace. Journal of Product & Brand Management, 29(1), 15-30. JCR Impact Factor 2019 = 1.832. 

41.  Chou, S., Chang, T., & Han, B. (2019). In the eyes of the helper and recipient: A help-giving and help-receiving model in organizations. Journal of Managerial Issues, 31(4), 355-370.

40.  Chou, S., & Ramser, C. (2019). Becoming motivated to be a good actor in a student project team: A theoretical investigation of student citizenship behavior and the use of peer evaluations. Journal of International Education in Business, 12(1), 65-79.

39.  Chou, S., & Ramser, C. (2019). A multilevel model of organizational learning: Incorporating employee spontaneous workplace behaviors, leadership capital, and knowledge leadership. The Learning Organization, 26(2), 132-145. 

38. Chou, S., Ramser, C., & Chang, T. (2019). When is helping considered helping? The recipient's view of helping during the stages of receiving help. International Journal of Organization Theory & Behavior, 22(1), 79-95.

37. Chou, S. (2018). Is there any cost of being helped? A theoretical analysis of interpersonal helping behavior recipients in Chinese organizations. Asia Pacific Management Review, 23(4), 290-300. 

36. Chou, S., & Walker-Price, B. (2018). Fostering employee innovative behavior through receipt of receiving helping and voice behaviors from coworkers: The mediating roles of knowledge transfer and knowledge creation. International Journal of Entrepreneurship and Innovation Management, 22(4-5), 451-470.

35. Chou, S., Fannin, W., & Barron, K. (2018). Employee silence, managerial attributions of employee silence, and the moderating role of leader-member exchange: Integrating stages of institutionalized socialization. International Journal of Management Practice, 11(4), 353-371.

34. Chou, S. (2018). A theoretical analysis of immigrant employees' organizational citizenship behavior in organizations. Journal of Global Mobility, 6(2), 209-225.

33. Walker-Price, B., & Chou, S. (2018). A case study of spontaneous diversification: Evidence from a small Thai family firm. International Journal of Business and Emerging Markets, 10(1), 22-38.

32. Chou, S., & Chang, T. (2017). Being helped and being harmed: A theoretical study of employee self-concept and receipt of help. Journal of Happiness Studies. 18(6), 1573-1592. JCR Impact Factor 2016 = 2.327.

31. Chou, S., & Chang, T. (2017). The Chinese supervisor's perspective of receiving unsolicited subordinate helping behavior: A theoretical analysis. International Journal of Management Concepts and Philosophy, 10(4), 445-462.

30. Barron, K., & Chou, S. (2017). Spirituality and social responsibility performance: The perspectives of religiously- and non-religiously-affiliated individuals. Journal of Global Responsibility, 8(1), 63-82.

29. Barron, K., & Chou, S. (2017). Toward a spirituality mode of firm sustainability strategic planning processes. Society and Business Review, 12(1), 46-62.

28. Chou, S., & Barron, K. (2016). Employee voice behavior revisited: Its forms and antecedents. Management Research Review, 39(12), 1720-1737.

27. Chou, S., Chang, T., & Han, B. (2016). A Buddhist application of corporate social responsibility initiatives: Qualitative evidence from a case study of a small Thai family business. Small Enterprise Research, 23(2), 116-134.

26. Barron, K., & Chou, S. (2016). Developing normative commitment as a consequence of receiving help - The moderated mediating roles of team-member exchange and individualism/collectivism: A multi-level model. Journal of Management Sciences, 3(2), 141-158.

25. Chou, S., & Stauffer, J. M. (2016). A theoretical classification of helping behavior and helping motives. Personnel Review, 45(3), 871-888. JCR Impact Factor 2015 = 0.704; 5-Y = 1.438.

24. Chou, S., & Chang, T. (2016). The costs of being rejected: A theoretical analysis of rejections to newcomers' interpersonal helping behaviors in teams. Team Performance Management, 22(3/4), 181-203.

23. Chou, S., Rodriguez, E., & Zhang, X. (2015). Nurses as good citizens in healthcare organizations: A manifest needs satisfaction perspective. International Journal of Behavioural and Healthcare Research, 5(1/2), 73-87.

22. Chou, S., & Lopez-Rodriguez, E. (2014). Displaying emotions while being good citizens? A conceptual analysis of the moderating roles of commitment to the organization and commitment to the profession. International Journal of Work Organization and Emotion, 6(4), 338-351.

21. Han, B., & Chou, S. (2014). How business intelligence works when analytics meet guanxi. International Journal of Business Information Systems, 17(4), 440-452.

20. Chou, S., Yang, W., & Han, B. (2014). What happens when "younger" helpers meet "older" recipients? A theoretical analysis of interpersonal helping behavior in Chinese organizations. Journal of Organizational Change Management, 27(4), 677-691. JCR Impact Factor 2013 = 0.744. This paper is selected as a highly commended paper by Emerald Literati Award 2015.

19. Chou, S., Chang, T., & Han, B. (2014). Feeling dissimilar and helping others? A conceptual analysis. American Journal of Business, 29(2), 164-177.

18. Chou, S., Han, B., & Zhang, X. (2014). Effect of guanxi on Chinese subordinates' work behaviors: A conceptual framework. Asia-Pacific Journal of Business Administration, 6(1), 18-35.

17. Chou, S., Chang, T., & Han, B. (2014). Do I help others when feeling dissimilar? An empirical investigation. International Journal of Business Insights and Transformation, 7(1), 4-13.

16. Chou, S., & Rodriguez, E. (2013). An empirical examination of service-oriented organizational citizenship behavior: The roles of justice perceptions and manifest needs. Managing Service Quality: An International Journal, 23(6), 474-494. JCR Impact Factor 2013 = 0.984.

15. Chou, S. (2013). Organizational citizenship behavior in social networks: A unit-level, conceptual study. European Journal of Management, 13(3), 25-32.

14. Chou, S., Picazo-Vela, S., & Pearson, J. M. (2013). The effect of online review configurations, prices, and personality on online purchase decisions: A study of online review profiles on eBay. Journal of Internet Commerce, 12(2), 131-153. 

13. Luna, A., & Chou, S. (2013). Drivers for workplace gossip: An application of theory of planned behavior. Journal of Organizational Culture, Communications and Conflict, 17(1), 115-129.

12. Chin, P., & Chou, S. (2013). A conceptual analysis of cognitive moral development and altruistic behavior in the workplace. International Journal of Business and Social Science, 4(6), 9-14.

11. Luna, A., Garcia, C., Chou, S., & Jackson, S. (2013). Can "tight" groups at work be detrimental? A theoretical view of gossip from the network tie strength and density perspective. Global Journal of Business Research, 7(1), 91-100.

10. Chou, S., Kiser, A., & Rodriguez, E. (2012). An expectation confirmation theory perspective of medical tourism. Journal of Service Science Research, 4(2), 299-318.

9. Chou, S., & Pearson, J. M. (2012). Organizational citizenship behavior in IT professionals: An expectancy theory approach. Management Research Review, 35(12), 1170-1186.

8. Chou, S. (2012). Millennials in the workplace: A conceptual analysis of Millennials' leadership and followership styles. International Journal of Human Resource Studies, 2(2), 71-83.

7. Abuiyada, H., & Chou, S. (2012). A two-factor model of organizational citizenship behavior in organizations. European Journal of Business and Management, 4(3), 134-144.

6. Chou, S. (2012). Online reviews and pre-purchase cognitive dissonance: A theoretical framework and research propositions. Journal of Emerging Trends in Computing and Information Sciences, 3(2), 199-204.

5. Chou, S., & Garcia, C. (2011). Group organizational citizenship behavior in the stages of group development. International Journal of Business and Management, 6(10), 3-15. 

4. Chou, S., & Pearson, J. M. (2011). A demographic study of information technology professionals' organizational citizenship behavior. Journal of Management Research, 3(2), 1-15.

3. Chou, S. (2011). Do online reviews affect an online intermediary's reputation? An empirical analysis of eBay. Journal of Internet Business, 9, 51-67.

2. Chou, S. (2011). Group social integration: The role of demographic diversity and perceived dissimilarity. International Journal of Business and Public Administration, 8(1), 1-18.

1. Picazo-Vela, S., Chou, S., Melcher, A. J., & Pearson, J. M. (2010). Why provide an online review: An extended theory of planned behavior and the role of Big-Five personality traits. Computers in Human Behavior, 26(4), 685-696. JCR Impact Factor 2010 = 2.067; 5-Y = 2.489.

Peer-Reviewed Teaching Cases and Notes

3. Chou, S. (2016). Overcoming student classroom misbehavior: A teaching case. International Journal of Teaching and Case Studies, 7(2), 178-186.

2. Chou, S., & Han, B. (2016). Challenges and resolutions in a small-sized Thai family business: The case of Chug Yont Engineering Co., Ltd. In SAGE Business Cases. DOI: 10.4135/9781473966963.

1. Barron, K., & Chou, S. (2015). Dr. Hammond learns a lesson: Dysfunction of mobile technology in a mobile apps course. Journal of Organizational Behavior Education, 8, 43-48.

Conference Proceedings

21. Chou, S., & Chang, T. (2018). Self-initiated expatriates' self-determination, person-environment fit, and turnover intention: A PLS-SEM study. The 49th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 7-10, 2018.

20. Chou, S., & Chang, T. (2016). Turnover intention of self-initiated expatriates: The effects of self-determination and person-environment fit. The 47th Southwest Decision Sciences Institute Annual Meeting, Oklahoma City, OK, March 9-12, 2016. (Abstract only).

19. Han, B., & Chou, S. (2015). We had so much fun. Now what? The 2015 International Conference on Information Systems (ICIS), Fort Worth, TX, December 13-16, 2015. (Poster presentation).

18. Chou, S., Chang, T., & Han, B. (2014). An empirical investigation of helping behavior: The roles of perceived dissimilarity and manifest needs. The 45th Southwest Decision Sciences Institute Annual Meeting, Dallas, TX, March 11-15, 2014. (Abstract only).

17. Chou, S., & Rodriguez, E. (2013). The impact of organizational justice on service-oriented organizational citizenship behavior: Moderating role of the need for affiliation and need for achievement. The 50th Meeting of the Eastern Academy of Management, Baltimore, MD, May 8-11, 2013.

16. Chou, S., & Han, B. (2013). A conceptual analysis of the effect of perceived dissimilarity on altruistic behavior. The 44th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 12-16, 2013.

15. Han, B., & Chou, S. (2013). A comparative study of business analytics and guanxi based decision making philosophy. The 44th Southwest Decision Sciences Institute Annual Meeting, Albuquerque, NM, March 12-16, 2013.

14. Picazo-Vela, S., & Chou, S. (2012). Factors that influence the acceptance of social-networking advertising. The 43rd Annual Meeting of the Decision Sciences Institute, San Francisco, CA, November 17-20, 2012.

13. Chou, S., & Rodriguez, E. (2012). Emotional labor and organizational citizenship behavior: Moderating role of commitment. The International Academy of Business and Public Administration Disciplines (IABPAD) Fall Conference, Las Vegas, NV, October, 25-28, 2012.

12. Chou, S., Rodriguez, E., & Zhang, X. (2012). The effect of manifest needs on organizational citizenship behavior in nurses. The 49th Annual Meeting of the Eastern Academy of Management, Philadelphia, PA, May 9-12, 2012.

11. Chou, S. (2012). Leadership and followership styles of the Millennial generation in organizations: A conceptual analysis. The 49th Annual Meeting of the Eastern Academy of Management, Philadelphia, PA, May 9-12, 2012.

10. Luna, A., & Chou, S. (2011). Why gossip? An application of the theory of planned behavior. The 54th Annual Meeting of the Midwest Academy of Management, Omaha, NE, October 20-22, 2011.

9. Abuiyada, H., & Chou, S. (2011). A two-factor framework of organizational citizenship behavior in organizations. The 54th Annual Meeting of the Midwest Academy of Management, Omaha, NE, October 20-22, 2011.

8. Chou, S., Garcia, C., & Zhang, S. (2011). Student athletes' organizational citizenship behavior: Does it extend from the field to the classroom? The 2011 Western Academy of Management Annual Meeting, Victoria, British Columbia, Canada, March 23-27, 2011.

7. Chou, S., Picazo-Vela, S., & Pearson, J. M. (2011). Making an online purchase decision: The role of online review characteristic, price, and personality traits. The 2011 Southwest Decision Sciences Institute Meeting, Houston, TX, March 9-12, 2011.

6. Chou, S. (2011). Do online product reviews affect the reputation of an online intermediary and consumer loyalty? The 2011 Las Vegas Global Conference on Business and Finance, Las Vegas, NV, January 2-5, 2011.

5. Chou, S. (2009). Perceived dissimilarity: A moderating effect between group demographic diversity and group social integration. The 2009 Midwest Academy of Management Conference, Chicago, IL, October 22-24, 2009.

4. Chou, S. (2008). Big-Five personality: A moderation effect on people management and organizational citizenship behavior. The 2008 Midwest Academy of Management Conference, St. Louis, MO, October 2-4, 2008.

3. Chou, S. (2008). Within-group diversity: A moderating effect between organizational demography and group social integration. The 2008 International Conference on Business and Information, Seoul, South Korea, July 7-9, 2008. (Abstract only).

2. Chou, S. (2008). A study of creating workforce diversity from the views of organizational settings. The 2008 International Academy of Business and Public Administration Disciplines Winter Conference, Orlando, FL, January 3-6, 2008. (Abstract only).

1. Chou, S., & Lertpittayapoom, S. (2007). Receptivity to charismatic leadership in organizations. The 7th Hawaii International Conference on Business, Honolulu, HI, May 24-27, 2007.